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If you feel you haven’t received the service you’d expect, then please get in touch and let us know about your experience.

We seek to train and support our team to always provide excellent quality care to our callers, and we always want to hear how we can improve the service.

For more information about our complaints process, please see our Complaints Policy.

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What people tell us...

My boyfriend is angry with me for getting pregnant, but I don’t know what to do - I'm sure I'd regret having an abortion.
I’m struggling so badly after my abortion. I don’t know why I had it ... I felt scared and pressured into having it. Now I regret having it - I feel so empty.
Thank you for supporting me - it was so helpful to talk to someone and not be judged.
My partner says I'll have to move out if I don't get an abortion - please help me.
Thank you - I really appreciated speaking to someone who was unbiased either way and let me make my own choices.
I felt suicidal after my abortion and I couldn't see any way forward. But after talking with your team I can see there's hope.
After talking with you I decided to go ahead with the pregnancy. I've felt emotionally stable ever since we spoke.
I didn't realise until I'd had space to talk it all through, but abortion isn't an option for me. Thank you for your support.
I'm very grateful for how you supported me with my unplanned pregnancy and helped me find support in my local area.
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* messages are a summary of the typical messages we receive

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Please note: we do not refer for abortion or offer medical advice

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Coercion and pressure to have an abortion: the reasons people call us...

Our recent research showed that, for the people calling us for support with pregnancy decisions, at least 16% were being coerced to have an abortion by a partner or family member.

Read more